RISE Catchbox

Support

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Support

RISE is made possible through the joint efforts of UCR’s Information Technology Solutions (ITS) and Exploration Center for Innovative Teaching and Engagement (XCITE), who have partnered to secure resources and plan and implement this campus-wide initiative. 

Functional Support 

Ongoing functional support is provided by XCITE, XCITE staff are available upon request to assist instructors should they have issues with teaching modality in designated RISE rooms.   

Contact XCITE

Technical Support 

Ongoing technical support is provided by the ITS Multimedia team. In the event technology in a RISE classroom is broken or experiencing performance issues, the instructor can request technical support and a member of the ITS Multimedia team will be immediately dispatched to the classroom to resolve the issue or provide alternate equipment. In the event functional support is needed, the Multimedia team will route the request to XCITE. To view a list of all ITS Multimedia services available, visit the ITS website.

Contact ITS Multimedia   

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RISE is a new UCR initiative and we're committed to ensuring it brings value to students and faculty. If you have an idea or suggestion, please share it with us. 
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Upcoming Events

RISE classroom demo
RISE Room "Open House" - September 17
September 17, 2021 @ 1:00 pm
Materials Science & Engineering (MSE) 003
ITS and XCITE invite campus to attend this RISE room "open house" where attendees will view a demonstration of the new classroom technology in action and have the opportunity to ask questions of the RISE support teams. Register Now
SSC Round Room
Teaching in the Round Open House
September 15, 2021 @ 12:30 pm
Student Success Center Room #229
ITS and XCITE invite faculty scheduled to teach in the new Student Success Center to attend the Teaching in the Round "open house" where attendees will view a demonstration of the new classroom in action, receive training on using its technology, and have the opportunity to ask questions of the RISE support teams.…
RISE classroom demo
RISE Room "Open House" - September 14
September 14, 2021 @ 10:00 am
Sproul Hall 1340
ITS and XCITE invite campus to attend this RISE room "open house" where attendees will view a demonstration of the new classroom technology in action and have the opportunity to ask questions of the RISE support teams.  Register Now
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